Radio-shack 900 MHz User Manual download pdf (Page 27)

Troubleshooting

We do not expect you to have any problems with your answering system, but if you do, these

suggestions might help.

Problem Suggestion

Low volume or unusual sounds. Someone has picked up another phone on the same line. Hang

up the other phone.

Severe noise interference. Press

CH/SELECT

to change the channel.

Keep the handset away from computers, remote control toys,

wireless microphones, alarm systems, intercoms, room moni-

tors, fluorescent lights, and electrical appliances.

Move the handset to another location or turn off the source of

interference.

The phone cannot be operated at a

useful distance from the base

because the signal becomes weak or

noisy (handset’s range has

decreased).

Lift the base’s antenna to a vertical position.

Be sure neither antenna is touching a metal surface.

Return the handset to the cradle, and recharge the battery

pack. Replace the battery pack if necessary (see “Replacing the

Battery Pack” on Page 30).

The phone does not work or works

poorly.

Be sure the base’s phone line cord and AC adapter are cor-

rectly and securely connected, and the battery pack is charged.

The handset battery pack does not

charge.

Check the charging contacts on the handset and base. If they

are dirty, clean them with a pencil eraser.

Be sure the battery pack is connected correctly.

Replace the battery pack.

The handset does not ring or receive

a page.

Move the handset closer to the base.

Lift the base’s antenna to a vertical position.

Be sure the battery pack is charged. (If the battery power is too

low, it does not have enough power to light the display.)

Move the base away from other electrical devices and sources

of noise.

The handset stops working or works

poorly during a call.

Move the handset closer to the base.

Lift the base’s antenna to a vertical position.

Be sure the battery pack is charged. (If the battery power is too

low, it does not have enough power to light the display.)

If the base loses power while the handset is away, the security

access-protection code might change. Restore power to the

base, then place the handset back on the base. The CHARGE/

IN USE indicator lights, indicating that the code is set again.

Check the charging contacts on the handset and base. If they

are dirty, clean them with a pencil eraser.

43-749.fm Page 27 Tuesday, September 5, 2000 11:24 AM

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Radio-shack 900 MHz User Manual Page 27

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