Radio Shack 43-3871 Owner's Manual download pdf (Page 67)

Troubleshooting

67

TROUBLESHOOTING

If your phone is not performing to your expectations, please try these

simple steps first

Symptom Suggestion

The CHARGE LED won’t

illuminate when the handset

is placed in the cradle.

• Make sure the AC adapter is plugged into the

base and wall outlet.

• Make sure the handset is properly seated in the

cradle.

• Make sure the charging contacts on the handset

and the base are clean.

The audio sounds weak.

• Move the handset and/or base to a different

location away from and/or scratchy metal

objects or appliances and try again.

• Make sure that you are not too far from the

base.

Can’t make or receive calls.

• Check both ends of the base telephone line

cord.

• Make sure the AC adapter is plugged into the

base and wall outlet.

• Disconnect the AC adapter for a few minutes,

and then reconnect it.

• Remove the base ID (see “Replacing the Base

Setting” on page 25) and register the handset

(see “Register the Handset to the Base” on

page 44).

• Make sure that you are not too far from the

base.

• If an outside call is already established, you

cannot make another outside call.

The handset doesn’t ring or

receive a page.

• Charge the batteries in the handset for 15-20

hours by placing the handset on the base or

charging cradle.

• The handset may be too far away from the base

unit.

• Place the base unit away from appliances or

metal objects.

• Remove the base ID (see “Replacing the Base

Setting” on page 25) and register the handset

(see “Register the Handset to the Base” on

page 44).

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