Radio Shack 43-3704 User Manual download pdf (Page 3)

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3. TIMELINE The Library intends to begin using a new interconnected Voice over Internet

Protocol communications system in July

2011, and requires the contract and/or service start date/s to

be on or after July 1, 2011.

4. PROPOSAL CONTENT

A. Proposals should be brief, concise and responsive to the specific requests in this section.

B. Include a brief summary about your company’s qualifications, reputation and examples of

having successfully provided similar services in other similar situations.

C. Proposals should fully address all requirements under item 5. SCOPE OF WORK.

D. Provide itemization of system costs including cost of annual maintenance for the first

three years of the life of the system, along with a description of annual maintenance service.

5. SCOPE OF WORK

A. Context. The North Olympic Library System is a public library system providing

services at four locations in Clallam County: Port Angeles, Sequim, Forks, and Clallam Bay. Currently,

the library uses a Nortel Meridian Norstar Plus ICS Phone System and StarTalk Flash Voicemail unit at

the Port Angeles location, and various off-the-shelf telephone sets at the other three locations. Limited

functionality of legacy systems inhibits the Library’s ability to operate with maximum efficiency

throughout the organization. The combination of aging equipment, limited access to parts and support,

and administrative burden on technical staff has led to excessive ongoing costs and risk at the Port

Angeles location. The Library is seeking a centralized IP Telephony solution that will allow it to

consolidate hardware and support at four locations, streamline day-to-day administration, and deliver

better communication and collaboration features to end users. The new interconnected VoIP

telecommunications solution must be easy to use, operate within the Library’s current wide area

network infrastructure, offer advanced integration via open industry standards, and meet the

requirements as described herein.

B. Existing telecommunications environment. The following is a listing of the

Library’s existing network and telephony environment.

1. Port Angeles:

a. Four (4) DID trunks with 40 numbers. Most numbers are digital and some numbers

are designated for analog uses.

b. Five (5) WA State DIS SCAN lines for outgoing connections.

c. Four (4) POTS lines. Local code requires two analog lines for alarm systems, and

outgoing/incoming automated library telephony notification system cannot use DIS

SCAN lines.

d. Nortel Meridian Norstar Plus ICS Phone System with a StarTalk Flash Voicemail

unit. Thirty (30) Norstar M7310 telephones.

e. 10Mbps fiber connectivity MDF of system WAN.

f. 100Mbps fiber Internet connectivity.

2. Sequim:

a. Three (3) POTS lines with a Comswitch 5500 for fax sharing. Local code requires

one analog line for alarm system.

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Radio Shack 43-3704 User Manual Page 3